Sea Bound Cottages — Privacy Policy
Last updated: November 2, 2026
1. About This Policy
Sea Bound Cottages respects your privacy.
This policy explains how personal information is handled in connection with our main website, our Hostaway-powered booking website at seabound.holidayfuture.com, online enquiries, related email correspondence and direct reservations.
Other activities or channels may have additional privacy notices.
You can browse our cottage descriptions and photographs without creating an account. Availability and reservation services are provided through Hostaway.
For privacy questions, contact info@hightidehomes.com.
2. Information We Receive
Enquiries and Correspondence
When you contact us, we may receive:
Your name and email address.
A telephone number, if you provide one.
The contents of your message and any attachments.
Other details you choose to share.
Reservations
Making a reservation through Hostaway may involve:
Your name and contact details.
Your travel dates and selected cottage.
The number of guests.
Special requests or information needed to arrange your stay.
Payment or transaction information.
We receive the reservation details needed to administer your stay.
Please enter payment-card information only through the secure checkout. Do not send card details by email.
Technical Information
Hosting, font and booking services receive information needed to deliver their services. This may include:
Your IP address.
Browser and device information.
Requested pages and resources.
Referring pages.
Dates and times of requests.
Error, security and diagnostic information.
3. How We Use Information
We use enquiry and reservation information to:
Respond to questions and requests.
Arrange and administer reservations and stays.
Communicate arrival details and other essential information.
Manage payments, refunds and booking concerns.
Maintain required business records.
Technical information supports website delivery, security, troubleshooting and the detection of suspicious or fraudulent activity.
We may use feedback and enquiries to identify problems and improve the information we provide.
Our main website’s photo galleries and hero-image controls do not ask visitors to submit personal information.
4. Consent and Communications
When we ask for personal information, we aim to explain what is needed and why.
Information necessary to answer an enquiry or administer a reservation is used for those purposes. Where additional consent is required by law, we will seek it.
Reading this policy or browsing our websites is not blanket consent to unrelated uses of your information.
If you choose to receive promotional emails from us, you can withdraw that choice using the unsubscribe instructions in the message or by contacting us.
Promotional messages are handled separately from communications needed for an enquiry, reservation or stay. We will obtain any consent required for promotional messages.
5. Service Providers
Hostaway and Payment Services
Hostaway supplies our booking website, availability tools and reservation checkout. Hostaway and the payment services used at checkout process information under their applicable policies.
Please review Hostaway’s Privacy Policy and any privacy notices displayed during checkout.
Main Website Hosting
Our separate main website is hosted using OpenAI Sites. Hosting and delivery providers process technical requests to serve its pages and images.
Website Fonts
Our main website uses Google Fonts. Your browser connects to Google when loading those typefaces.
See Google’s Privacy Policy.
External Websites and International Processing
Links to maps, booking platforms and other external websites lead to services with their own privacy practices.
Service providers may process or store information outside Canada, where it may be subject to local laws and lawful access requests.
6. Technical Information and Log Files
Hosting and booking providers may keep request or diagnostic logs to operate their services, investigate failures and protect against misuse.
IP addresses and other technical records can be personal information when they relate to an identifiable person. These records should not be assumed to be anonymous.
We have not installed a separate visitor-tracking or demographic-analysis tool on our custom main website. Hostaway and other providers may conduct their own technical processing, as described in their policies.
7. Cookies and Browser Choices
We have not added separate advertising pixels or standalone marketing analytics to our custom main website.
Hostaway and other service providers may use cookies, browser storage, pixels or similar technologies for their services. Their policies and any choices shown by those services apply.
You can manage cookies and site permissions through your browser settings.
Blocking third-party services or scripts may prevent fonts, availability calendars or checkout from working. You can also contact us by email with booking questions.
8. Sharing, Retention and Security
Enquiry and reservation information is used by the people and service providers involved in answering you and administering your stay, as needed for those purposes.
Information may also be disclosed where required or permitted by law.
Our custom main website does not provide visitor data for sale.
We aim to retain information only as long as needed for enquiries, reservations, legitimate business records and applicable legal or accounting requirements.
Retention by independent providers is governed by their policies.
We use reasonable safeguards appropriate to the information. However, no online system can guarantee complete security.
9. Your Privacy Choices
You may contact us to:
Ask what personal information we hold about you.
Ask how it has been used and with whom it has been shared.
Request access to or correction of your information.
Request deletion of information that is no longer required.
Raise a privacy concern.
Withdraw consent for a use that is based on consent.
Legal, contractual and recordkeeping requirements may limit what can be deleted or stopped. Withdrawing information needed to arrange a stay may affect our ability to provide it.
We may request reasonable information to verify your identity before responding.
We will respond within the period required by applicable law. For access requests under applicable Canadian federal private-sector privacy law, the usual response period is 30 days, subject to permitted extensions and required notices.
For information held independently by a service provider, you may also need to contact that provider.
You can learn about privacy rights or raise an unresolved concern with the Office of the Privacy Commissioner of Canada.
10. Additional Privacy Rights
Depending on the laws that apply to your circumstances and our processing, you may have additional rights to:
Request deletion of information.
Restrict or object to certain processing.
Receive information in a portable format.
Exercise applicable opt-out rights.
These rights are subject to the scope, conditions and exceptions of the relevant law.
Contact info@hightidehomes.com to make a request. We will assess it under the law that applies and explain our response or any applicable restriction.
11. Children’s Information
Our websites are intended for people researching or arranging a stay and are not directed at children under 13.
We do not knowingly invite children under 13 to submit personal information directly through our websites.
If you believe a child has sent us personal information without appropriate parent or guardian involvement, contact info@hightidehomes.com.
We will review the situation and remove information that should not have been collected, subject to applicable legal requirements.
Where an adult provides information about children in a booking party, only information reasonably needed to administer the stay should be provided.
12. Updates to This Policy
We will update this policy when our websites or practices change and revise the date shown above.
Where a change requires additional notice or consent, we will provide it as applicable.
13. Contact Us
For privacy questions or requests, contact:
Oliver, Sea Bound Cottages
Deep Cove, Nova Scotia, Canada
Email: info@hightidehomes.com